PROGRAMME OVERVIEW
Secretarial Courses
There are a number of opportunities within the Secretarial training courses portfolio. Click on each heading to get further details.
| Receptionist Skills Programme |
| General Secretary Skills Programme |
| Executive Secretary Skills Programme |
| Executive Personal Assistant Skills Programme |
| Executive Human Resources Secretary Skills Programme |
| Further Education and Training Certificate: Secretarial Studies |
FURTHER EDUCATION AND TRAINING CERTIFICATE : SECRETARIAL STUDIES
SAQA ID 59909 - NQF LEVEL 4
ETQA: SERVICES SETA
Core Programmes
- Keyboarding
- Introduction to Computers
- Electronic Mail Basic
- Windows Operating System
- Word Processing Basic
- Graphics Basic
- Business Correspondence level 1
- Spreadsheets Basic
- Introduction to the Internet
- Call Centre Team Dynamics and Personal Development
- Business Essentials
- Business Administration - Office Administration
- Effective Presentations
- Business English
- Business Verbal Communication
- Grammar Essentials for Business Writing
- Customer Service
Electives (One is compulsory)
- Business Correspondence level 2
- Reception Switchboard Telephone Techniques
- Business Planning
- Basics of Insurance
- Call Centre Overview
NOTE: ENTRY REQUIRMENT: MATRIC ENGLISH AND MATHS
This Insurance subject is presented in the same method of delivery as all the other Insurance subjects.
