Click to view
 
 

Click to view
  Click here
Click to view Academy of Learning's video
 
 
 

PROGRAMME OVERVIEW

Management


There are a number of opportunities within the Management training courses portfolio. Click on each heading to get further details.

Management Courses
| Further Education and Training Certificate: Generic Management |
| Further Education and Training Certificate: Marketing |


FURTHER EDUCATION AND TRAINING CERTIFICATE:
MARKETING
SAQA ID 67464 - NQF LEVEL 4.

Core Programmes

  1. Keyboarding
  2. Introduction to Computers
  3. Windows Operating Systems
  4. Wordprocessing Basic
  5. Spreadsheets Basic
  6. Business Correspondence Level 1
  7. Business Planning
  8. Telephone Management
  9. Principles of Marketing
  10. Marketing Communication
  11. Introduction to the Internet
  12. Electronic Mail Basic
  13. Office Procedures Level 1
  14. Customer Service
  15. Basic Sales Skills
  16. Call Centre Team Dynamics and Personal Development
  17. Business Ethics
  18. Principles of Buyer and Consumer Behaviour

Electives (One is compulsory)

  1. Basic Bookkeeping B
  2. Business Correspondence Level 2
  3. Electronic Mail Advanced
  4. Graphics Basic

NOTE: Entry requirements:
Matric certificate with a pass in two South African languages and mathematics